Cathay Pacific Headquarters
Cathay Pacific Headquarters, known as Cathay City, is located near Hong Kong International Airport on Chek Lap Kok. It serves as the airline’s main corporate and operations center, housing offices, training facilities, and an operations control center. Opened in 1998, Cathay City also includes a hotel, dining areas, and recreational facilities for airline staff and crew. It stands as one of the largest corporate headquarters in Asia, reflecting Cathay Pacific’s central role in connecting Hong Kong to the rest of the world.
Key Operations of Cathay Pacific HQ
The Corporate Headquarters (Cathay City) manages several key areas of the airline’s operations:
- Flight & Fleet Operations: Monitors flights, aircraft movements, schedules, and weather conditions around the clock.
- Crew & Safety Training: Provides pilot, cabin crew, and staff training using simulators and specialized facilities.
- Corporate Management: Handles finance, legal affairs, planning, leadership, and business strategy.
- Ground & In-Flight Services: Oversees catering, cabin services, customer experience, and ground operations.
- Crew Help: Manages crew schedules, accommodation, dispatch, and other support services.
How can I contact Cathay Pacific HQ?
You can contact Cathay Pacific Airways head office representatives at +852 2747 5000. For flight bookings, reservations, or passenger help, use Cathay Pacific’s dedicated customer service channels.
| Contact Method | Details | Best For |
| Hong Kong Customer Service | +852 2747 3338 | Flight bookings, changes, and general assistance |
| US Customer Service | +1 833 933 2244 | Customer help in the United States |
| Online Assistance | https://www.cathaypacific.com/cx/en_IN.html (Official website) | Live chat, feedback, claims, and online inquiries |
Cathay Pacific Executive Customer Service Contacts
For corporate, investor, media, or senior-level inquiries, Cathay Pacific HQ provides dedicated corporate and executive channels.
| Name | Department | Contact Details | Office Address | Purpose |
| Guy Bradley | Cathay Group Chair | Via official corporate channels | Cathay City, Hong Kong International Airport, Hong Kong | Board leadership and corporate governance |
| Ronald Lam | Cathay Group Chief Executive Officer | Via official corporate channels | Cathay City, Hong Kong International Airport, Hong Kong | Group strategy and executive management |
| Investor Relations | Corporate Affairs / Investor Relations | ir@cathaypacific.com | 9th Floor, Central Tower, Cathay City, Hong Kong International Airport, Hong Kong | Investor and shareholder inquiries |
Cathay Pacific Headquarters Location
Use the map below to locate the Cathay Pacific Main Office (Cathay City) and view nearby roads, landmarks, and transport points. Check the route in advance to choose the most suitable vehicle or public transport option and reach the office more easily.
Cathay Pacific Airlines Headquarters Address & Transit
The corporate office address of the headquarters, Cathay City, is situated at 8 Scenic Road, Hong Kong International Airport, Lantau Island, Hong Kong. Cathay Pacific hub and operational base, Hong Kong International Airport (HKG), is adjacent to the headquarters.
Transportation Options
Cathay Pacific HQ is about 3 km from Hong Kong International Airport (HKG), making it easy to reach from the airport, as well as from central Hong Kong and Kowloon.
- MTR & Bus: Take the Tung Chung Line to Tung Chung Station and connect to a local bus serving the airport area.
- Airport Express: Take the Airport Express to Airport Station, then continue by taxi or local bus.
- Taxi: Hong Kong taxis can take you directly to Cathay City.
- Private Vehicle: Drive via North Lantau Highway (Route 8) and follow signs toward Hong Kong International Airport and Scenic Road.
Cathay Pacific Head Office is located next to Hong Kong International Airport (HKG), the airline’s main hub. The facility brings together corporate offices, flight operations, training centers, and crew support services. Its location also provides convenient access for staff, business partners, and visitors traveling to the headquarters.
Frequently Asked Questions (FAQs)
Cathay Pacific HQ is located at 8 Scenic Road, Hong Kong International Airport, Lantau Island, Hong Kong.
The main Cathay Pacific headquarters phone number is +852 2747 5000.
Cathay Pacific’s corporate headquarters (Cathay City at Hong Kong International Airport) generally operates standard business hours from Monday to Friday, 9:00 AM to 5:00 PM.
Cathay Pacific is a publicly traded company, so no single person owns it. Swire Pacific is its largest shareholder, with about 45%, while Air China holds around 30%.
You can reach the main office by taxi, public bus, MTR connections, Airport Express, or private vehicle. Its location near Hong Kong International Airport makes it easy to reach.
Yes. Cathay City is approximately 3 km from Hong Kong International Airport (HKG), Cathay Pacific hub and operating base.