Qantas Headquarters
The Qantas head office is located at 10 Bourke Road, Mascot, New South Wales 2020, Australia. The airline was founded on November 16, 1920, as Queensland and Northern Territory Aerial Services, later shortening its name to Qantas. It previously operated from Qantas House, a heritage-listed building in central Sydney. The main office later moved to Mascot in stages and consolidated into a single site.
Insights into the Qantas Headquarters
Qantas runs its global operations from its Mascot headquarters, near Sydney Airport. The site handles corporate strategy, network planning, and customer service.
| Detail | Information |
| Full Address | 10 Bourke Road, Mascot, New South Wales 2020, Australia. |
| Founded | November 16, 1920, as Queensland and Northern Territory Aerial Services |
| Operating Hours | Monday to Friday: 9 AM to 4 PMClosed on weekends |
| Website | https://www.qantas.com/au/en.html |
Check Qantas HQ Location on Map
Sydney Airport is right next to the Qantas building. This makes Qantas one of the few airlines with a head office this close to its main hub. The campus has several connected buildings, so use the attached map for navigation.
Directions to the Qantas Corporate Office
The Qantas corporate headquarters in Mascot is easily reachable from central Sydney via General Holmes Drive. Trains stop at Mascot railway station, which is only a short walk from the campus. Regular bus services also run to the area throughout the day. Taxis and rideshare services can drop you directly at the entrance. From Sydney Airport, the headquarters is just a few minutes away by car.
Contact Qantas Main Office in Sydney
The Qantas Airlines phone number for its headquarters is +61 2 9691 3636. Callers can reach the main office during business hours from Monday to Friday. This line is intended for corporate inquiries. For flight bookings, changes, or general customer service, use the dedicated service line at 13 13 13 within Australia.
Direct Queries to Qantas Main Office Executives
Qantas executives do not handle queries through the corporate office. Contact the team by phone or submit formal inquiries through the official customer care form on the website.
| Name | Title / Department | Contact Information |
| Vanessa Hudson | Group Chief Executive Officer and Managing Director | +61 2 9691 3636 |
| John Mullen | Chairman, Board of Directors | +61 2 9691 3636 |
Conclusion
Contact the Qantas head office for escalated matters and queries that require senior management attention. The central hub handles core operations and serious travel matters, not routine booking services. For assistance related to flight booking, airline services, and ticket management, connect with the staff through the customer hotline.
Frequently Asked Questions:
The head office address of Qantas is 10 Bourke Road, Mascot, New South Wales 2020, Australia.
To reach the head office of Qantas, take a train to Mascot railway station. It’s a short walk from the campus.
Qantas flies to around 23 countries across Asia, Europe, North America, and Oceania.
Yes, you can speak with Qantas representatives at the main office by phone at +61 2 9691 3636. Customer queries are resolved at 13 13 13.
Vanessa Hudson is the current Group Chief Executive Officer and Managing Director of Qantas.
Qantas’s central office operates Monday to Friday from 9:00 AM to 4:00 PM.